Live365 System Updates

network storage controller failure in progress

network storage cluster controller for main storage suffered a hardware failure this morning.

we're current working with the vendor to replace the failed hardware component.  We're antipating to have the issues resolved by the end of the day tomorrow.

sorry for the inconvenience.

[Completed] Maintenance Nov. 10, 2 am-5 am PT

On Nov. 10, between 2 am - 5 am PT, one of our bandwidth providers will be performing some urgent maintenance work. During that work, broadcasting and listening should be available although our users might experiencing some brief network drops. We will monitor our network traffic closely during the period and make adjustment if it becomes necessary. 

LIVE broadcasters may need to restart their broadcasts; BASIC and RELAY stations should restart automatically. We recommend all broadcasters check their streams to make sure everything is OK. 

We apologize for any inconvenience and we will try to make the switch as smooth as possible. For more up-to-the-minute info, please check the Live365 Network and Technical Help Forum at http://forums.live365.com/viewtopic.php?p=382179. 

Thanks for your continued support, 
The Live365 Team

!! stream server ss9413 experienced hardware issues !!

we've experienced hardware issues with stream server ss9413.  Server has been removed from usage rotation, and stations allocated on it  have been redistributed to other stream servers.

Basic mode broadcasts will restart automatically.  Live/Relay stations may need to be restarted.  Sorry for the inconvenience.

[Completed] System Maintenance Oct. 6 and Oct. 8

On Oct. 6 and again on Oct. 8, between 2 am - 5 am PDT, we will be rerouting all our site traffic to one bandwidth provider while the other provider does some urgent maintenance work.

During that work, broadcasting and listening should be available but the switch at 2 am and the switch back at 5 am will cause listeners and broadcasts to drop and reconnect.

LIVE broadcasters may need to restart their broadcasts; BASIC and RELAY stations should restart automatically. We recommend all broadcasters check their streams to make sure everything is OK.

We apologize for any inconvenience and we will try to make the switch as smooth as possible. For more up-to-the-minute info, please check the Live365 Network and Technical Help Forum http://forums.live365.com/viewtopic.php?p=379654

Thanks for your continued support,

The Live365 Team

Aug 29 maintenance COMPLETE

Thanks for the patience.  Aug 29 maintenance COMPLETE.

live/relay broadcaster may need to restart their broadcasting applications and
reconnect.  Basic streams should restart automatically.

Aug 29 maintenance extended to 1am PDT

the router maintenance is taking longer than anticipated. at this point, we're anticipating that that maintenance will need to be extended to 1am PDT.

Sorry for the inconvenience.

Reminder - System Maintenance August 29, 9:00-11:00 PM Pacific

For more up-to-the-minute info, please check the Live365 Network and Technical Help Forum.

http://forums.live365.com/viewforum.php?f=27

Thanks for your continued support,

The Live365 Team

System Maintenance August 29, 9:00-11:00 PM Pacific

Our regularly scheduled, "first-Saturday-of-the-month" maintenance is being moved up a week due to the Labor Day holiday weekend. The maintenance is instead planned for Saturday, August 29, 9:00-11:00 PM Pacific (August 30, 4:00-6:00, GMT/UTC), during which our streaming service will be temporarily unavailable due to the hardware and memory upgrades to enhance the performance of our service. Many of the streaming servers will also be restarted to pick up any changes made.

After the outage, LIVE broadcasters may need to restart their broadcasts; BASIC and RELAY stations will restart automatically. We recommend all broadcasters check their streams after the maintenance to make sure everything is OK.

For more up-to-the-minute info, please check the Live365 Network and Technical Help Forum.

http://forums.live365.com/viewforum.php?f=27

Thanks for your continued support,

The Live365 Team

August System Maintenance Cancelled

Our regularly-scheduled August maintenance has been postponed until early September. We will put up a new notice closer to the outage date with more details. So no outage planned for this weekend.

[Cancelled] System Maintenance August 1, 9:00-11:00 PM Pacific

[CANCELLED: Our August maintenance has been postponed until early September. So no Live365 outage planned for this weekend. We'll be fully operational.]

For more up-to-the-minute info, please check the Live365 Network and Technical Help Forum.

Thanks for your continued support,

The Live365 Team