Dear Live365 Broadcaster,
We are migrating part of our streaming and Web site traffic to a new Internet service provider, in order to continuously serve your station with reliable high-speed connectivity.
No outages are expected during the migration process, although it is possible that some of the connections might be dropped and some of the streams might require a restart, when our Internet traffic feed to the old ISP is disabled Friday, November 30, 11:30 PM PST (Saturday, December 1, 7:30 AM, GMT).
After the old ISP is disabled, BASIC and RELAY stations will NOT be affected; some LIVE broadcasters may need to restart their broadcasts. ALL broadcasters are recommended to check their streams to make sure everything is OK.
LIVE Broadcasters: To determine whether you should restart your broadcasts, you can download PingPlotter (Freeware available) and trace your Web traffic to our site. After the installation, type in "www.live365.com" and trace results will be displayed. If the result entry shows "Cogent," you will need to restart your broadcasts.
For more up-to-the-minute info, please check the Live365 Network and Technical Help forum.
Sincerely,
Live365 Broadcasting Team